Medicaid Service Coordination

Medicaid Service Coordination (MSC) is a Medicaid State Plan service provided by OPWDD which assists persons with developmental disabilities and mental retardation in gaining access to necessary services and supports appropriate to the needs of the individual. MSC is provided by qualified Service Coordinators and uses a person-centered approach in developing, implementing and maintaining an Individualized Service Plan (ISP) with and for a person with developmental disabilities or mental retardation. MSC promotes the concepts of choice, individualized services and supports, and consumer satisfaction.

MSC is designed to help consumers strive for the highest quality of life. The focus of Medicaid Service Coordinationis on assisting each person to achieve his or her unique goals and desires in terms of having a home, a job, enjoyable leisure activities, and access to medical and clinical services. The Service Coordinator accomplishes this through community networking, grant programs and the OPWDD waiver.

For individuals with developmental disabilities and their families, navigating the system of available services is often a confusing task. Developmental Disabilities Institute’s Service Coordination Program assists the individual and family in defining a person centered plan with outcomes that lead to successful inclusion into his/her community as a valued, participating member. Included in this overall responsibility the Service Coordinator will:

  1. Enroll the individual in all necessary programs and support services.
  2. Help them to identify and achieve valued outcomes and their personal goals.
  3. Assist the individual in the coordination of his/her Individualized Service Plan.
  4. The MSC will support the individual and oversee the providing program. They will ensure that the person’s interests, preferences and capabilities, along with inclusion into the community, are maintained.


Medicaid Waiver Services

Depending upon the age of the individual, Waiver Services may include Residential and Day Habilitation, Supported Employment, Pre-Vocational Services, Respite, Plan of Care Support Services, Family Education and Training, Consolidated Supports and Services and Transitional Services, as well as environmental modifications and adaptive technologies.

For more information please contact:
Helen Conway, Director of MSC
(631) 266-4461